Maxcare Rug Studio · Pet urine & smoke odor removal · Carpet cleaning & repair · Columbia, MO (573) 817-2540 maxcarecolumbia@gmail.com

MaxCare Reviews

What homeowners, landlords and realtors in Columbia say about Rob and the crew, word for word from Google.

Ratings

Where can you read reviews of MaxCare?

On our Google Business Profile, which has 725 public reviews and a 4.9 rating. The quotes on this page are copied from Google exactly as written, typos included, with each reviewer’s name as Google shows it. Follow the link to read every review and leave your own.

  • Knowledgeable staff
  • Personable staff
  • Carpet repair
  • Knowledgeable technicians
  • Thorough explanation
★★★★★
“Rob picked up our wool rug, he was on time and very professional. Rob is very knowledgeable about his work. He explained the beauty of wool versus other materials. He talked to us about caring for our other wool rugs. When Rob returned our rug it looked brand new. We were so impressed with the quality of the work, we gave him another wool rug to take back and clean. Thank you MaxCare. L. Askew”
Linda AskewGoogle review
★★★★★
“I never wanted to get my rugs cleaned because of the absolute hassle of getting them out from under things and then putting them back. But MaxCare does all of that for you and makes sure it is back in the exact right spot. I have quite a few pets that love my rugs, so the rugs were absolutely filthy. The rugs came back bright and fluffy - practically brand new. My dog was actually so confused by how clean it was that she had to tiptoe around it for a few days before determining it was the same rug she had always known and loved, just clean!”
Christina BantonGoogle review
★★★★★
“Excellent work. Rugs looked fantastic. Most impressed by the knowledge of owner and staff about rugs and the various cleaning options to match the type of rug. Answered my questions with lots of detail and information. Prompt and reliable communication. Rugs are cleaned outside the home at the cleaning facility. Pick up and delivery were scheduled for specific times and MaxCare arrived on time. Very professional. Highly recommend.”
Donna HaleyGoogle review
★★★★★
“Rob and his crew at MaxCare deep cleaned a number of area rugs for us (all sizes) and did the best job we have ever had done! Not only were they willing to pick them up and clean them in their shop--thus saving our hardwood floors--but they also performed minor repairs and got out years-old stains. To put it simply, our rugs look and feel brand new!!! Rob has a passion for his business and educated us in proper cleaning methods (all carpets are not the same!). He told us to call him anytime we have a spill or other issue, and he'll let us know immediately how to deal with it. We have already talked to him about coming back in the spring to clean our upholstery. We have definitely found our new carpet/upholstery man!!!”
Libby BantonGoogle review
★★★★★
“We purchased this rug 20 years ago in Virginia. It has moved with us twice, finally landing here in Columbia MO. We've had self cleaning, and hired traveling rug cleaners at least four times. MaxCare did a far far better job of restoring softness, cleaning and care than any we've used before. This is our first time using MaxCare, but it won't be out last.”
Maria OropalloGoogle review
★★★★★
“We took to the shop an area rug that had been stored for years in the basement. MaxCare Carpet Cleaning's process brought out the lovely colors of the carpet and they delivered it to our door. I appreciated the prompt appointment scheduling and communication regarding location and delivery. The day we dropped off the rug, the parking lot was very icy but Mark met us at the car and sprinkled an ice melt substance on our path to the office. Quality of work was good and price was reasonable. I''ll use these services again!”
Susan EvenGoogle review
★★★★★
“Rob is absolutely amazing, knowledge and professional!! Loved working with him and love the results of my treasured family oriental rug!!”
Ruthie MorganGoogle review
★★★★★
“I am a repeat customer of Rob’s. A few years ago, he cleaned a Persian rug that has great sentimental value to me. He’s trustworthy, professional, and really knows his stuff. He did excellent work! When I was needing my wall-to-wall carpet to be cleaned after my cat had been urinating on it for a couple of months, I knew exactly whom to call. Rob came out, pulled up the carpet, and took it to his shop. They soaked it, squeegeed the urine out of it (over and over again), dried it, and put a decontaminant on it. He even took the time to send me pictures and video of them working on it. They also sealed up the floor underneath so the urine smell won’t seep up into the new carpet pad. My carpet looks brand new! Rob and his team are awesome! I will use no one else when it comes to my carpet!”
M BGoogle review
★★★★★
“Knowledgeable. Professional. Transparent. Very helpful with technical explanations for various choices presented for rug cleaning and repair. Fair and honest in my experiences with Rob. I would definitely recommend to anyone with valuable rugs to clean and preserve.”
Elizabeth CaseGoogle review
★★★★★
“Excellent, dedicated craftsmanship and great communication. I had some heirloom rugs cleaned and repaired by them. They did a great job.”
Peter SpottsGoogle review
★★★★★
“We appreciated the time Robert spent educating us about the heirloom rugs we brought in for cleaning and repair.”
Catherine BarrieGoogle review
★★★★★
“Very meticulous service. Be patient all work is thorough. They love rugs!! Highly recommended. I had an antique rug restored.”
Julia GalosyGoogle review
★★★★★
“They picked up a disaster and returned a refurbished rug. There was sentimental reason for saving it rather than throwing it away. They were a tiny bit disorganized at one point, yet their kindness and otherwise professional behavior overshadows that. I would use them again and recommend.”
Stephanie E.Google review
★★★★★
“Recently had a rug repaired and cleaned by Maxcare. Rob was so professional, personable and responsive. He explained our options and ensured that we were totally satisfied with his services. We would highly recommend Rob and Maxcare to anyone who needs carpet cleaning, repairs, etc. We will definitely be using them again!”
Therese VanVoornGoogle review
★★★★★
“Wall rug treatment and hanging. Very pleased with results. They also did a great job cleaning my outdoor furniture. They are also very professional”
Marita PGoogle review
★★★★★
“I had a wool rug cleaned, and they did a marvelous job!! Highly recommend!”
Julie KingGoogle review
★★★★★
“Accommodating and thorough! After the great job on my expensive wool area rug, I would definitely try them for carpet cleaning, or anything else!”
Lynda SalingsGoogle review
★★★★★
“I had 3 area rugs cleaned. They did a nice job and Rob explained the processes they used. I will definitely use them again.”
Lindi OvertonGoogle review
★★★★★
“Rob and his team know rugs and know how to remove stains with the appropriate treatments to avoid damaging the fibers. Don't make the mistake of trusting just anyone.”
Jennifer JamesGoogle review
★★★★★
“They are the area rug cleaning guru's of Missouri! They are passionate about their business and knowledgable when caring for your area rugs. Highly recommended!”
Donnita WoodwardGoogle review
★★★★★
“Rob Decker is ourstanding! Not only does he know rugs, but he also loves them. I recommend his work with the utmost confidence.”
Lisa JerryGoogle review
★★★★★
“Rob is such a great guy! Our rug came back looking brand new. He is knowledgeable and truly loves what he does. Thank you!”
Stacey HalliburtonGoogle review
★★★★★
“Great service! Quick and attentive. Plus they take great care of specialty rugs.”
Annabel PachecoGoogle review
★★★★★
“Rob was such a pleasure to work with and our dingy area rug is now beautiful and clean. With 2 dogs and a year of tracking in dirt, he brought that rug back to life. We couldn’t be happier.”
Victoria TrickeyGoogle review
★★★★★
“Took my large area rug to clean after new puppy was trained. Looks and smells like new. Very knowledgeable and professional.”
Susan BreckGoogle review
★★★★★
“I couldn't be more pleased with the job MaxCare did on my area rug. It was fairly new and, apparently, my cats felt it necessary to baptize it with their pee. MaxCare got rid of the odor and the rug looks great. If the need arises again I would definitely use them.”
Suzanne DrummondGoogle review
★★★★★
“I had a white shaggy rug that had cat urine on the top and bottom of the rug. It smelled really bad. I tried cleaning it myself but I made it worse and muddy. Robert came to pick up my rug and explained the process of the rug cleaning. He brought my rug back at the day he promised. My muddy urine filled white shaggy rug came back to me like it was new!! I recommend their friendly, accomodating, and cleaning services.”
Sarabjit KaurGoogle review
★★★★★
“Maxcare did a good job at cleaning our carpets after we our beloved dog get sick and had some messes on our carpet. They were on time and very knowledgeable. I asked about having the windows open and Rob checked the humidity before saying yes. That impressed me because I had problems with carpet drying when I did them myself in the past. (Carpets dried super fast with Maxcare). I was also impressed that Rob was knowledgeable about what our carpets and area rugs were made of and was able to explain why one of the area rugs holds onto its stain. I have had a fair amount of education on materials and how stains can affect them myself, and Rob knows his stuff.”
Top Quality Motors & Tire ProsGoogle review
★★★★★
“Great service - we had two rooms that we thought would need total carpet replacement because of cat urine. Rob came in, treated the carpets, came back when everything was dry and put it all back together again. And NO MORE CAT URINE SMELL! We are very happy.”
Jane GerhartGoogle review
★★★★★
“I recently purchased a home and did NOT get a carpet inspection before closing. Rob came in for a regular cleaning and ended up identifying significant water damage in the form of dog urine in every room of the house! He clearly proposed both short- and long-term solutions to completely remediate all odor and ensure my home was sanitary for move in. I was impressed with their professionalism, extensive knowledge, care, safety, and promptness in every appointment. MaxCare also expertly cleaned a large area rug for me, and they seamlessly repaired a tear I had in some aging carpet. It's like the tear was never there!! I will never work with another carpet care company, MaxCare is the best.”
Kate StullGoogle review
★★★★★
“I have never dealt with a business who deserved all 5 stars and probably even a 6th than MaxCare. They are truly here to share knowledge and really have what's best for your carpets and wallets in mind. I can't afford the specific service to remove the 2 years worth of dog urine soiling from my whole apartment (a very thorough process) but they were very willing to educate me on technique and products for me to treat my carpets with myself. I have been helped by Rob twice now over the past year and was helped by Shea today, outstanding service. Picture of the guilty carpet soiling gremlin for tax.”
Liz FGoogle review
★★★★★
“Robert stands behind his work. Recently we had MaxCare work on a home that a smoker lived in 21 years. It had definately had cigarette smoke issues, the worst I'd seen with 35 years of real estate. It took three treatments to rid the home of cigarette smoke smell. Last year I had a buyer purchasing a condo. We discovered cat urine issues during the building inspection (when the buyer and I first went into the condo the windows were open and the kitty litter box, toys and food were not in the condo). When we conducted the building inspection the seller had the windows closed and didn't remove the kitty litter box, toys and food, so the truth came out. Robert explained to the buyer in detail how he would rid the home of cat urine issues, and he did. He's a man of his word. Mark Sieber RE/MAX Boone Realty”
Mark SieberGoogle review
★★★★★
“MaxCare did a fantastic job. Needed our carpets and sectional cleaned after potty training a puppy and a cat reacting negatively to a new puppy and peeing on the carpet. Pete was friendly and professional and all signs of animal odors are gone! Would highly recommend and will use again.”
Christine EvenGoogle review
★★★★★
“Rob did a great job on my living room carpet! One of our pets had an accident and the smell was overwhelming, MaxCare was able to remove the smell and clean the carpet. Would definitely recommend!!”
Megan WoodsonGoogle review
★★★★★
“Rob did a great job on our basement carpet. Our old dog urinate on our two year old carpet. Now you can’t even tell. Thanks Rob for all your hard work !!”
Andy ReiffGoogle review
★★★★★
“Robert came to me & did an estimate the same day I called - I was embarrassed even before he used the black light because I knew my floors were dirty; I have a 7 pound puppy that had many accidents before he was potty trained. Robert and his crew was able to come and save my carpet a few days later & I AM IN LOVE with how clean it looks! My carpet looks brand new and I had to show it off; I’ve already had friends and family comment on it. Maxcare, you are about to get lots of appointments 😊 thank you for making me happy!!”
sarah oGoogle review
★★★★★
“Thanks so much for cleaning our carpets! They had nasty cat pet stains that I thought would be impossible to remove. I’m seriously impressed you were able to remove them! Bravo and thanks so much! You saved us so much money by not having to replace them.”
Ashley JonesGoogle review
★★★★★
“The staff at MaxCare are Fantastic!! Their service is unbelievable!! They explained everything! They were on time! They did what it took to get the stains out of our carpets!!! Also, I learned a lot about the safety hazards of pet stains and their affects on homeowners!! Their communications were amazing!! They let me know exactly when they were going to show up! I had text confirmations about the job! I am and was so Impressed with this business and what they stand for!! We will only use MaxCare!!! Thank you Rob and Pete and the rest of the gang!!!”
Melanie SpradlingGoogle review
★★★★★
“Rob Decker is knowledgeable about cleaning carpets including pet stains and does a thorough job. I would recommend him & MaxCare.”
Karen HoernschemeyerGoogle review
★★★★★
“I have been using Maxcare for 11 years now. Rob Decker is awesome. I have cream carpet and 2 large inside dogs. Maxcare helps me keep my carpet looking fabulous. Rob is passionate about his craft. I would never use anyone else. The price is reasonable and the results are always great.”
Tracy ReevesGoogle review
★★★★★
“Rob is an encyclopedia of knowledge for textile care and cleaning. If he says he can clean and deodorize something, he can! I appreciated the time he took answering my questions and helping me out.”
Stephen WheelerGoogle review
★★★★★
“When i hired max care carpet care i new i would be in good hands. They had a Very professional carpet cleaning technician. He was nice, and easy to talk to he made me feel very comfortable with the max care carpet cleaning process and it only took 1 hour! Awsome! When he was done cleaning was I very pleased with the results, and the carpet odor was gone! Thankyou Max Care and the technician that helped me. I'll definitely be calling you guys again soon.”
Andrew MengwasserGoogle review
★★★★★
“Before I tried MaxCare I used a competitor to do carpet and upholstery The place smelled like a wet kennel for days and I was forced to go to a hotel. Maxcare uses a special system to clean the carpet that lets it dry quickly with almost no odor. I was able to walk on the carpet shortly afterward but chose to allow a few hours drying time to avoid foot impressions. Barely could smell anything. Job was efficient, professional and finished in about half an hour. Highly recommended for any hone or commercial enterprise.”
John ReadGoogle review
★★★★★
“The guys from MaxCare did an excellent job on our carpet and our porcelain tile floor in the kitchen. Pete, In particular, was very informative. He explained the process and they both took steps to ensure our wood floor, at the front entrance, was protected by laying a few heavy cloths over it. I’ve had my carpets cleaned several times previously by another company and they never did that. Thank you MaxCare!”
Patty BoyerGoogle review
★★★★★
“The gentlemen were both extremely professional and very courteous. They moved what furniture that had to be moved, vacuumed, then started the shampooing process. They explained why factors create a dirty carpet and how to curb them. The carpet looks brand new. I don't remember a time it looked this good-except when it was brand new. Thank you for the great service and wonderful looking carpet! The streaks are from the carpet still drying.”
Todd BasleeGoogle review
★★★★★
“Came to the rescue when the cleaner I had scheduled cancelled on me. Was through, detailed and completely professional. I learned quite a bit . The care given to protect my walls, furniture , etc while doing the cleaning was an appreciated measure . Pictures on temp door and corner guards he took the time to put in place before bringing the hoses in.”
Tabitha CaseyGoogle review
★★★★★
“I called MaxCare Carpet Cleaning & Repair and talked to Rob about having my carpets in 4 rooms cleaned after reading their reviews from former customers and I was not disappointed. He explained all about the company and the cleaning process so I would be familiar with it beforehand. He was very knowledgeable! Frank & Phillip called on the date scheduled to see if I was ready for them as they could come a little early and I told them that would be fine. Frank explained everything to me before they started about what they would be doing, etc. He was very informed. He & Phillip were very prompt, courteous, professional & knowledgeable. I even bought some spot/stain cleaner from them to have on hand that Frank said was so good. If anyone is looking for a great carpet cleaning business I highly recommend MaxCare Carpet Cleaning & Repair.”
Mary WindsorGoogle review
★★★★★
“MaxCare cleaned the carpets in my entire home today, and I couldn’t be more impressed. They did an outstanding job from start to finish. The carpets look brand new, and the entire house smells fresh and clean. They were punctual, professional, and clearly take pride in their work. The attention to detail and care they put into the job really stood out. I highly recommend them to anyone looking for top-quality carpet cleaning. I’ll definitely be using their services again!”
Kim PursleyGoogle review
★★★★★
“I am thoroughly impressed with the exceptional service provided by MaxCare Carpet Cleaning. From the start, I was struck by the detailed consultation and expertise offered by Rob, who demonstrated extensive knowledge of carpet cleaning, treatment, and care. The following day, Pete arrived to handle the cleaning, and his professionalism and kindness were truly remarkable. It’s rare to experience such top-notch service from a carpet care provider, and MaxCare has certainly set a high standard. My carpets were in dire need of cleaning and treatment and I believe I have never seen them look so good!”
Rachel Van RiessenGoogle review
★★★★★
“Pete was the carpet cleaner who helped me. He was knowledgeable, friendly and helpful. He walked through my home and checked for spots and put cleaner on them before he began the carpet cleaning. He protected the edges of my furniture and doors by covering them. He answered my questions and told me about the company’s quality guarantee.”
Mary StixrudGoogle review
★★★★★
“MaxCare is the best! They are always punctual, fairly priced, and do a GREAT job of getting carpets clean and repaired! One unique feature of their service is that they put your furniture feet up on absorbent blocks to allow the carpet to dry better. I recommend them to everyone.”
Todd ScottGoogle review
★★★★★
“I loved this company! They actually picked up the phone when I called, unlike many other companies where I got a voice mail or pre-recorded message. They worked with me to give me the best deal for the space that I needed. They communicated well with me during the entire process. Before my service I received an email explaining exactly what type of equipment they use and how to best prep my house. When they arrived (on time), they explained what they would be doing and what specialized equipment they would use. They even had time to do my car carpets as a last minute add on (which looked amazing). Their equipment is top notch and everything smelled really good when they were done. I think they are very professional, and I like supporting a local company. So I'll be calling them next time. I am a satisfied customer. Thanks Max Care”
Joni AntoniaGoogle review
★★★★★
“MaxCare was amazing!! Thanks to them our carpets look like new, they were able to get our coffee & furniture stains that the other company we tried first was not able to get rid of. Excellent customer service & exceptional professionalism, fast service & reasonable pricing! Wish we’d called MaxCare first, it would’ve saved us a lot of money, time & stress.”
Elisabeth TrumbowerGoogle review
★★★★★
“MaxCare is great to work with! I have a property management company and they handle all my carpet cleaning and repair needs!! Very happy I found them.”
John LohmannGoogle review
★★★★★
“They did an amazing job and were very reasonably priced. Everyone in my office building commented on how nice the tile, grout and carpet looked! We are now on a scheduled service plan with them :)”
Taylor BorlandGoogle review
★★★★★
“MaxCare recently completed a carpet repair in my home, and I couldn’t be more pleased with the experience. From start to finish, they were professional, responsive, and easy to work with. They clearly take pride in their craft and demonstrated impressive knowledge and skill throughout the process. I highly recommend MaxCare to anyone needing carpet repair. They exceeded expectations and delivered excellent results.”
Ryan McConnellGoogle review
★★★★★
“Pete does beautiful work! My cats tore apart the seam of my bedroom leading to the hallway. Pete was informative, kind, respectful, helpful and very professional. You can’t even really tell there was ever damage. I highly recommend Maxcarpet to anyone looking for repairs or cleaning. Thanks Pete!”
Cheyenne WaldeisGoogle review
★★★★★
“Pete and Rob are both fantastic. Very kind and very personable! They were both knowledgeable and extremely helpful. My puppy had decided to go rogue and chew up our carpet but they took care of it easily. (pictures below!) I never thought about finding a carpet cleaner before but will definitely be coming back again for other services. 100% recommend !”
Lauren BrinerGoogle review
★★★★★
“We had three damaged areas on our carpets repaired. One spot had carpet tacks sticking up from leftover damage. It was dangerous for my children to be around. They were tricky repairs however maxcare did AMAZING. Their work is innovative and impressive to say the least. They were timely, very professional and personal and their communication was awesome. I highly recommend their service.”
Melissa ByingtonGoogle review
★★★★★
“Amazing job by MaxCare. Not only did they do two carpet repairs in very obvious areas they also meticulously cleaned our carpets! Thank you MaxCare! Arrived on time and for the price as promised!”
Jennifer BernierGoogle review
★★★★★
“These guys delivered great customer service. I had a patch & repair that I needed done fairly quickly, and they went above and beyond fixing some of the carpet that wasn’t originally tucked and nailed in and made it look much better. The owner texted me and got me a quote same day, same hour and they were out within a couple of days. Highly recommend them! Thank you!!”
Tiffany PierceGoogle review
★★★★★
“Max Care did a great job of repairing/replacing carpet areas that were ruined by the dog and cat in the house. If they could not get stain out , they cut out the area and used the carpet from the walk in closet to patch it. Then they put down new carpet in the walk in closet that they had on hand. Looks so much better. Thanks Guys!”
Debi KupfererGoogle review
★★★★★
“My dogs chewed a hole in my living room carpet. Called Max Care and they came out the next day and fixed the hole. The patch blended in perfectly, took no time at all to fix and even got tips on how to spot clean the carpet.”
Jon HardinGoogle review
★★★★★
“Pete did a carpet repair where the dog had scratched clear through the carpet and pad. His repair was flawless. I would definitely use them again!!”
Terry KileyGoogle review
★★★★★
“I had a few bald spots in my carpet where my dog had scratched and torn holes in it. Peter arrived on time and repaired the carpet so it looked brand new. Would highly recommend.”
Susan CassGoogle review
★★★★★
“Pete is the gentleman that comes out every time I need carpet repair. I have a Lab puppy and he is hard on the carpet. But Pete always comes through with his professional work. Not only does he do professional work but he himself is professional and very comfortable to be around. Nice doesn’t describe him. More like super professional be nice! Thanks Pete and MaxCare”
Laura StephensonGoogle review
★★★★★
“Rob did an amazing job repairing a tear in some wool carpet for us. We recieved a text alert when he was headed our way, and was on time for what we had scheduled. The repair took hardly any time at all and looked just like new.”
Lindsey WulffGoogle review
★★★★★
“Very professional and detailed in repairing and cleaning our carpets. We have white carpeting and they were able to make them look amazing, almost like brand new. You can not tell where the hole was that we had repaired. So impressed and very satisfied! Will definetly use them again in the future! Well done!”
Sarah LoebGoogle review
★★★★★
“Mark helped repair a bleach spill in my rental. He was prompt in his response, offered me a discount and completed the job in no time. I give him five stars and would recommend to anyone interesting good and reliable repair service. Thanks Mark.”
MinGoogle review
★★★★★
“Pete did a great job repairing our damaged carpet. We had an extra piece and he made it look like new. Thanks”
Teresa BoyerGoogle review
★★★★★
“MaxCare cleaned my boat carpet and repaired it where the glue had come off the backing. This is the second year I have had them clean my carpet. They are courtesy, knowledgeable and through. I will use them again.”
Casey HenageGoogle review
★★★★★
“Fantastic service—repaired small damaged area on carpet quickly for cheaper than I anticipated”
Charles ZugGoogle review
★★★★★
“MaxCare did an exemplary job on my carpet this morning. They had the wrinkles stretched out and the carpet cleaned in about an hour. They were extremely friendly and polite. I would happily use them again!”
Larry HarperGoogle review
★★★★★
“Pete was right on time, he reviewed what we talked about a few months back and got to work. We have a large family room which needed the carpet stretched. He navigated around a pool table and large sectional, no fear he mastered it. The landing and stairs needed to be cleaned and tightened up a bit, as well as, our master bedroom. Everything looks like amazing!”
Cindy NicholsGoogle review
★★★★★
“Fantastic service and very courteous! We we're worried a room was going to need a repair but the guys managed to stretch it to the threshold and save us some $$$! When the darn cat tears up the carpet under the door, give Max Care a call!”
Anita MaeGoogle review
★★★★★
“Prompt and professional. They take pride in their work. Beautiful job stretching my older carpet and best job ever on the carpet on my steps. I would highly recommend them.”
Marcie BowerGoogle review
★★★★★
“Repaired some wrinkles I had in my carpet. Vacuumed and cleaned all my carpets. I thought they wouldn't be able to get out the stains in one bedroom but it looks good. Polite and fast!”
Gail MeyersGoogle review
★★★★★
“Very friendly and knowledgeable. I just recently tried them out for carpet cleaning and stretching. They did an awesome job!”
Tiffany HenningerGoogle review
★★★★★
“Our tile floors had not been professionally cleaned since we moved in 18 years ago. After having flooring replaced in several areas of our home, the dirty tile and grout lines really stood out on the old flooring. We contacted MaxCare for a quote and they responded immediately. They came to our home to try different cleaning solutions on a few test areas to determine the proper one. We then set a date for the work to be done. On the date we had the service done, MaxCare did a wonderful job for us. They kept us informed via text and email, and arrived promptly when they said they would. They even took the time to perform additional work on a bathroom floor I had not originally discussed with them. I would definitely use them again in the future.”
Steve SmithGoogle review
★★★★★
“Scheduled an estimate for carpet repair and tile cleaning. Communication was outstanding with reminders and notice of arrivals. Sample of their cleaning product was left and I can’t tell you how amazing it is. Purchased the next day and they delivered. Carpet repair scheduled! Would highly recommend.”
Felicia CasadyGoogle review
★★★★★
“Awesome service. Rob did a great job educating me on how to clean and care for my tile floors. Great company to work with.”
Samantha MitchellGoogle review
★★★★★
“We received great service from MaxCare. The carpets and grout looked just like new. Would highly recommend.”
Kavita HatwalkarGoogle review
★★★★★
“Rob was wonderful! Quick and accommodating he and his crew did a great job! I highly recommend Rob for floor care. He cleaned my wall to wall carpet, area rugs as well as my tile entry way. I am thrilled with the results!”
Susan GroshongGoogle review
★★★★★
“I needed quick service they came out in 4 days notice super nice on phone and even nicer in person. We had slate, carpet and white couches cleaned. They all look brand new!! We get the white couch done yearly used to use Stanley will now use Carpet max as they made it look brand new and was 10 times better!”
Bobby AtkissonGoogle review
★★★★★
“They did a beautiful job of cleaning my outdoor upholstered furniture and well as my leather living room set. Everything looks amazing!”
Christy ThomasGoogle review
★★★★★
“Leather repair I could not be more pleased with the repair job that Rob did on my leather chair. He is so informative and helpful and it’s nice to know that somebody cares so much about the job that they do. I would highly recommend this company. This is my first time I’ve used them and I will continue to use them as long as the service is as good as I’ve had so far.”
Judith RentschlerGoogle review
★★★★★
“As usual Rob did a professional job cleaning our carpets and wool rugs. He is very knowledgeable concerning the items he works with. They also cleaned our 3 cushion sofa bed and it looked brand new as did our carpets. Thank you MaxCare. I have used them ever since I moved to Columbia 31/2 years ago and I will continue to use them.”
Judy RentschlerGoogle review
★★★★★
“We've used MaxCare for years. They're extremely knowledgeable, professional, and friendly. Rob will not let a stain go! He understands the chemistry of the stain, dirt, and cleaners. He just cleaned our light colored fabric recliners and got a white stain off of our brown leather sofa!! They've got my business for years to come!”
Luci FichterGoogle review
★★★★★
“I had a really good experience using Max Care clean several pieces of upholstered furniture and a rug, that are all white/cream fabric, and they did a great job. Im pleased with the outcome and will certainly use them again.”
Jolifils GuyvensonGoogle review
★★★★★
“Pete texted to tell me he was on the way to clean my two almost white upholstered arm chairs. I am delighted with the results: the two chairs look like new! I am so pleased with this service that I gladly recommend MaxCare.”
stephanie fowlerGoogle review
★★★★★
“Rob was so quick in assisting me with a stain on a piece of upholstered furniture, and he got the stain out completely! I am so grateful!”
Ben SchartmanGoogle review
★★★★★
“called the guys at max care at like 8:00 pm. had pen marks on a brand new couch (should have gotten the warranty). they came over the next morning and had cleaned the couch, 2 chairs, and all my carpet in a little over an hour. very happy with the service and a little less mad at my kids. thanks max care.”
John SoldnerGoogle review
★★★★★
“MaxCare did a wonderful job cleaning our living room and dining room chairs. Professional, quick, quality and honest. We will be repeat customers!!!”
Rachel Henderson McCarthyGoogle review
★★★★★
“Mark from Maxcare was amazing! He is very passionate and knowledgeable about all things carpet and fabric! I just bought a house and the carpet is 10-20 years old. Not only did he make it look as new as old can be...lol... he also cleaned my couches so that I could get a couple more years out of them! He talked me through each step and went above and beyond to make sure all was right when finished! 10/10 would recommend!”
Shannon GreenGoogle review
★★★★★
“This company was recommended by a friend. Rob was very responsive, communicated well and often, texted again when on the way. His crew was excellent and thorough with the carpet and sofa cleaning. Very friendly. He came back two days later to help put things back after everything dried thoroughly. This service is not cheap but very thorough and well done. Recommended highly.”
Joseph MuscatoGoogle review
★★★★★
“Rob is knowledgeable about all-things-carpet, and his staff are professional. MaxCare has been cleaning my carpets, area rugs, and furniture for the past 10 years. Five Star Service!”
Carolyn EzzellGoogle review
★★★★★
“We had an outstanding experience with Rob. Owner from start to finish! He was knowledgeable, professional, and explained the process clearly. He worked with our schedule, was prompt, and communicated throughout the entire job. The process was seamless. It’s not often that you find someone who combines professionalism, knowledge, great communication, and fair pricing all in one. Rob exceeded our expectations, and we couldn’t be happier with the experience.”
Linda WaltersGoogle review
★★★★★
“Rob at MaxCare is amazing—professional, friendly, and always dependable. He shows up on time, communicates clearly, and takes pride in his work. It's clear he cares about his customers and goes the extra mile to make sure everything is done right. Highly recommend!”
Gina RolliGoogle review
★★★★★
“Pete and Liam worked hard and did a great! Rob knows all things carpet and spent time sharing tips and options to insure we chose the best cleaning option for our home. Carpet looks and feels new and so clean!”
Mary Bergin McCrackenGoogle review
★★★★★
“Fantastic service and pricing! Recommended to anyone who has local needs in Columbia/Mberly area. Could not be happier with the entire experience!”
Sondra Cooper-OrtegaGoogle review
★★★★★
“Pete and his assistant did an exceptional job on our carpets. My husband and I were very impressed by the care they took prepping the area to ensure nothing was damaged during the cleaning. I highly recommend MaxCare!”
Dee O'RourkeGoogle review
★★★★★
“Great service and great family business. I highly recommend this company for anything carpet/rug related.”
Diane BarberGoogle review
★★★★★
“Best carpet cleaning and repair in Columbia. I have used them multiple times and has been perfect every time. Thanks!”
Jacob BurkholderGoogle review
★★★★★
“Rob is great! MaxCare is the best carpeting service I've ever used. They're fast, friendly, professional, and excellent. After they patched my carpet up, it looked as good as new! They cleaned up after themselves, even vacuuming my rugs on the way out! If you've got a carpet problem, cleaning or patching, MaxCare is the best in Columbia. 10/10 would recommend.”
Reyna VersherGoogle review

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