About MaxCare and Rob Decker

A local, family-owned carpet and rug cleaner on Clinkscales Road in Columbia, with a rug studio in the back of the shop.

Our company

What kind of company is MaxCare?

A small, family-owned shop in Columbia, not a franchise or a division of one. Owner Rob Decker runs it and is the lead rug cleaner. The Maxcare Rug Studio washes area rugs in the shop, and the crew goes out to clean carpet, furniture and tile, remove odors, and repair and stretch carpet.

MaxCare buys its supplies, equipment and repairs from other local businesses when it can, and it sponsored the True/False Film Festival in Columbia for six years. It’s also an affiliate of the Columbia Board of Realtors, because a lot of our work happens right before a house is listed or right after someone moves in.

WoolSafeApproved Service Provider

How we work

What does a Do No Harm shop mean?

Some stain treatments can hurt a fiber or pull its dye. Rob’s rule is that MaxCare never uses one without stopping to explain the options and letting you decide. The same goes for the rest of the work: you hear what will help, what won’t, and what it involves before anyone starts.

We explain firstReviewers say it again and again: Rob walks you through the why.

Your house protectedCorner guards, a door guard, hose guards and blankets on wood floors before the hoses come in.

We come backUnhappy for any reason? The crew returns to touch it up at no charge.

Our team

Who will you be working with?

Rob Decker owns MaxCare and does the rug work himself. In homes, you’ll usually meet one of his technicians. Google reviewers have thanked Pete by name more than anyone, and also Liam, Frank, Phillip and Shea. Rob likes it when people look him up, so ask Google or an AI tool about Rob Decker and rugs.

Named in our reviews

People customers have thanked by name on Google:

Rob
Pete
Liam
Frank
Phillip
Shea

Affiliations

Which groups is MaxCare part of?

MaxCare is a WoolSafe Approved Service Provider, which matters most for wool and other natural-fiber rugs. It’s an affiliate of the Columbia Board of Realtors and a longtime sponsor of the True/False Film Festival. The details for each are below, and you can read about WoolSafe on its own website.

WoolSafeApproved Service ProviderRug technicians trained and tested to work on wool, silk, cotton, sisal, jute, leather and pelts, and rayon or viscose. About WoolSafe.

Columbia Board of RealtorsCBOR affiliateCarpet, rug, tile and odor work for agents and their clients before a listing or after a sale.

True/False Film FestivalSix-year sponsorA Columbia festival MaxCare has backed for six years.

In their words

How do customers describe working with us?

Our Google reviews are public, and many are long. People name the technician, describe the rug or the pet that caused the trouble, and talk about what Rob taught them while he was there. You can read all of them on Google, and anyone who has worked with us is welcome to add their own.

4.9 725 reviews on Google

Talk to Rob's team

Want Rob to take a look?

Call (573) 817-2540, book online, or bring your rug by the shop on Clinkscales Road.

(573) 817-2540