Maxcare Rug Studio · Pet urine & smoke odor removal · Carpet cleaning & repair · Columbia, MO (573) 817-2540 maxcarecolumbia@gmail.com

Pet Urine Odor Removal for Columbia, MO Carpet and Rugs

The dog peed on the rug again, or the cat pee smell comes back every time it gets humid? Rob finds where the urine went with a blacklight, then walks you through every option, from treating it yourself to pulling the carpet up for a full decontamination.

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  • WoolSafe Approved Service Provider

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Pet Urine & Odor Removal

Can a regular carpet cleaning fix pet urine odor?

No, and it can make the smell worse. Pet urine odor removal has to reach what sits under the face yarns: the backing, the cushion and sometimes the subfloor. Rob says dried urine is “like dried potato flakes.” Add water, the way a shampoo does, and you bring it right back to life.

  • Dog pee soaked into wall-to-wall carpet
  • Cat urine in corners, closets and stair landings
  • Puppy potty-training accidents
  • Old spots you only smell on humid days
  • Urine that reached the cushion and subfloor
  • Pet accidents on area rugs and their fringe
  • Urine on upholstered furniture and in vehicles
Diagram showing urine soaking past the carpet fibers into the backing, padding and subfloor
Based in ColumbiaServing Mid-Missouri

Good to know

My dog is still peeing on the carpet. Which option fits?

Treat it yourself, or go with our Option 1 cleaning, while the accidents keep happening. Those are the two Rob recommends as long as the pet is still going. Once the behavior has stopped, you become a candidate for the deeper work: the in-place flush and soak on a slab, or pulling the carpet for decontamination at our shop.

Just found a pee spot, or smelling an old one?

  1. Put the store-bought urine sprays back. Rob says they carry chemicals you don’t need and can take color out of carpet.
  2. Hold off on shampooing or steam cleaning. Water wakes dried urine back up and can push it somewhere new.
  3. Keep ammonia cleaners away from it. Urine already has ammonia in it, and the ASPCA warns that can bring a cat back.
  4. Treating it yourself? Flush first with cool water and a running wet vac, one spot at a time, before any peroxide or enzyme.
  5. Call (573) 817-2540 and tell us the pet, how long it’s been happening and whether the room sits on a slab or over another floor.
Back of a carpet and its green pad stained brown by urine
Dark urine stain soaked into the subfloor after the carpet and pad were pulled up near a doorway
Light carpet spread out in the shop with yellow urine rings across it
Back of an area rug with a circle marking where urine seeped through

Worth knowing

My cat keeps peeing outside the litter box. Should I call the vet first?

Yes. The ASPCA says the first step with a cat going outside the box is to rule out urine marking and medical problems, and to have the cat checked thoroughly by a veterinarian. You’re not alone, either: the ASPCA counts at least 10% of all cats with elimination problems. Fix the cause, then treat the carpet.

10%+of all cats develop elimination problems (ASPCA)

The same ASPCA page on litter box problems says to clean accidents with an enzymatic cleanser and never with an ammonia-based one, since urine contains ammonia and that can draw a cat back to the spot. Woolzyme, the professional enzyme Rob sells by the quart or gallon, is that kind of cleaner, and it’s safe on wool and silk. One more honest point: a dog or cat smells far better than any person, so no treatment keeps the animal from detecting old urine. What the Fully Guaranteed Odor Removal promises is that you won’t detect it, unless the baseboard or wallboard was affected, in which case those pieces must be removed and replaced. Pets that dig at doorways are a different problem, handled by carpet repair.

Our process

Rob's options ladder, from your own wet vac to our shop

  1. Blacklight firstWe find where the urine is, including spots you can't see yet.
  2. Do it yourselfFlush with cool water and a wet vac, then pour on peroxide or Woolzyme.
  3. Option 1A cleaning plus essential-oil disks that last 60 to 90 days. Face yarns only, about a third better at most.
  4. Option 2In-place flush and soak, only on a concrete slab on the lowest level. In a good case, 70 to 90% better.
  5. Option 3Carpet soaked in our shop's decontamination bath, then new cushion and tack strip. 100% odor removal guaranteed, unless baseboard or wallboard is affected.

Pricing

What does pet urine odor removal cost?

It depends on which option you pick and how far the urine went. A bottle of Woolzyme is one thing; pulling up a room for decontamination is another. Room size, what the blacklight turns up and whether the subfloor needs primer matter too. Call (573) 817-2540, book online or bring a rug to our shop for a quote.

Call the shop(573) 817-2540
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From a customer

What do people say after a pet urine job?

Mostly that the smell is really gone. Jane Gerhart had “two rooms that we thought would need total carpet replacement because of cat urine.” M B wrote that Rob “pulled up the carpet, and took it to his shop.” Liz F said they were “very willing to educate me on technique and products” so she could handle it herself.

“Great service - we had two rooms that we thought would need total carpet replacement because of cat urine. Rob came in, treated the carpets, came back when everything was dry and put it all back together again. And NO MORE CAT URINE SMELL! We are very happy.”
Jane GerhartGoogle review

FAQ

Pet Pee Questions From Columbia-Area Pet Owners

Salt. Urine leaves salt behind when it dries, and that salt is hygroscopic: it pulls moisture out of the air faster than anything around it. So on a muggy Missouri afternoon the old spot gets damp and gives off that smell again. A shampoo does the same thing, which is why cleaning alone so often backfires.

Yes, on synthetic wall-to-wall carpet. Flush it first: keep a wet vac running on the spot while you pour cool water around the nozzle, until the tank water comes out clearer and less stinky. Then pour, don’t spray, peroxide or Woolzyme so it reaches the cushion. Test peroxide in a closet for two days, and never use it on wool, silk, cotton, jute or sisal.

No. The in-place flush and soak only works on a concrete slab on the lowest level of a house or apartment. There we flush the carpet, backing and cushion until the water runs clear, pour in a treatment, return about 3 hours later and extract. It usually dries in about 3 days; in a good case it’s 70 to 90% better. Upstairs, Option 3 is the deep fix.

You empty the room and its closet. We pull up the carpet, soak it in the decontamination bath at our shop, throw out the old cushion and tack strip, and coat the subfloor with oil-based primer if needed. New tack strip and cushion go down, then your carpet. We guarantee 100% odor removal, unless urine got into the baseboard or wallboard; those must then be removed and replaced.

Bring it to the rug studio on Clinkscales Road, or ask about pickup. Every rug gets a blacklight inspection, which shows urine on the face, the fringe and the back. Decontamination is added to the wash when the rug needs it. If the pee made the dyes run, Rob can often make that area much, much better, but color repair is not guaranteed.

Service area

Which towns does MaxCare cover for pet urine?

Rob’s crew takes pet urine calls in Columbia and out to Ashland, Fulton, Jefferson City, Centralia and Hallsville, with Sturgeon and Harrisburg too. A rug with accidents on it can come straight to the rug studio on Clinkscales Road, or ask about pickup when you call (573) 817-2540.

Talk to Rob's team

Is that pee smell back again?

Call (573) 817-2540 and tell us what pet, which room and what you’ve already tried. Rob will lay out every option honestly, including the ones you can do with a wet vac.

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