Privacy Policy

Draft for MaxCare Carpet Cleaning & Repair to review before launch.

This policy explains what information MaxCare Carpet Cleaning & Repair (“MaxCare”, “we”) collects through this website and how it’s used.

What we collect

When you send the form, we collect what you enter: your name, phone number, address, the service you need and any note you add. If you call us, we receive your number and what you tell us. Our hosting and analytics tools may also record basic technical information such as your browser, device and the pages you visit.

Online booking

The “Book Online” buttons open our scheduling page, which is run by Housecall Pro, the software we use to book and manage jobs. What you enter there is handled under Housecall Pro’s own privacy policy as well as this one.

How we use it

We use your details to answer your request, give you a quote, schedule the work and talk with you about it. We keep requests in our website and customer management software so we can follow up. We don’t sell your information.

Calls, texts and email

If you contact us or send the form, we may call, text or email you about your request. Message and data rates may apply. You can ask us to stop at any time by replying STOP to a text or telling us by phone.

Sharing

We share your details only with service providers that help us run the business, such as our website host, our scheduling software and our customer management software, and only to respond to your request, or when the law requires it.

Your choices

You can ask what personal information we hold about you and ask us to correct or delete it. To make a request, contact us using the details below.

Contact

MaxCare Carpet Cleaning & Repair, 1218 Clinkscales Rd, Columbia, MO 65202
Phone: (573) 817-2540
Email: maxcarecolumbia@gmail.com