Rug, Carpet & Upholstery Care Guides
Rob’s videos and his answers to the care questions customers ask most, from wool rug schedules to drying times.
Videos
Where can you see how MaxCare cleans?
On Rob Decker’s YouTube channel. The three videos here show the full rug wash at the studio, the forced-air dusting that comes before it, and what fabric protectant does after a cleaning. They’re the same videos Rob links in the emails he sends customers before an appointment.
Therapeutic Rug Washing Columbia MO
Rob Decker's video of the full rug wash at the Maxcare Rug Studio in Columbia, Missouri.
Maxcare Columbia MO Rug Dusting Video
Forced air dusting of an area rug at the Maxcare Rug Studio, the last step before the wash.
Video About Fiber Protection Benefits
Rob Decker shows what fabric protectant does for carpet, rugs and upholstery after cleaning.
FAQ
Care Questions, Answered
From the guides Rob emails customers before a visit.
How often should a wool rug be cleaned?
Rob’s schedule for a typical wool pile rug: check it at home every three months, turn it, and look for moths or carpet beetles. Have it dusted outside the house once a year. Give it a full wash every three to five years, sooner in a busy room or with pets.
What should I do the minute a pet has an accident on a rug?
Blot, don’t scrub, and don’t soak it with a store-bought spray, which can set the stain or bleach the dye. Never use peroxide on wool or silk. Then call (573) 817-2540. A rug that gets urine on it more than once usually needs a real decontamination, not another spot clean.
Why does a spot come back after the carpet dries?
Either the wet carpet hid it, because damp yarn looks darker, or leftover residue in the backing wicked up as the carpet dried. MaxCare treats either one the same way: call us, and the return visit to fix it doesn’t cost you anything.
How long does carpet take to dry after cleaning?
About six to eight hours after a truck-mounted cleaning with good air flow, and as little as two after a low-moisture cleaning. Fans help. Open the windows only when the outdoor humidity is around 40 percent or lower, and keep them shut when it’s 50 percent or higher.
Is it safe to walk on damp carpet?
Yes, walking on it won’t hurt the carpet or undo the cleaning. The risk is slipping when you step from damp carpet onto tile, vinyl or wood. Hold off on dollies and heavy furniture until it’s dry, and keep the furniture blocks and tabs in place.
What does fabric protectant actually do?
It makes spills sit on top for a moment so you can blot them, keeps oily soil from soaking in, and helps your vacuum pull more grit out. The water-based kind also fills dye sites, and the solvent kind adds UV protection. Expect it to last about a year and a half to two years.
Talk to Rob's team
Still have a care question?
Call (573) 817-2540. Rob would rather answer it now than fix a rug later.